Tuesday, June 18, 2019 at 5:30:00 PM The Kansas City Public Library: Central Library 14 W 10th St, Kansas City, MO

Abstract:

In the IT Industry, many incidents have been misunderstood or blown out of proportion due to poor handling of communications during and right after a crisis arises. The how, when, and how much communication can be the difference between a media frenzy and an outage that people work through and forget about. Ever since a database outage in January of 2017, companies and contributors have received timely and effective communication from Gitlab.

Bio:

Eric Hendricks, The IT Guy, is a Solutions Architect for Gitlab. He has spent much of the past 10 years as a Linux Systems Administrator. Nowadays, Eric is an open source warrior and co-host of the IT Guys' podcast.

Schedule:
5:30 - networking and food (details will be posted in comments)
6:00 - kickoff / announcements
6:10 - Eric Hendricks presents Communication in an Open Company
7:00 - ad-hoc open spaces / conversation
8:00 - fin

PARKING will be in the paid garage garage directly West of the library. We will have the ability to validate your ticket.

ROOM is the Vault on the lower level.

CODE OF CONDUCT for DevOpsKC events: https://devopsdays.org/events/2019-kansas-city/conduct/

Walk towards the information desk, and tell them you're looking for the Vault multi-purpose room. It's directly down the the elevator / stairs near the information desk. Click here for event